To find out how we can help you with specialist business solutions, get in touch today

QASSS home services

Our Values

  • Sticking to what we know best.
  • Embracing technology.
  • Putting personality over process.
  • Pushing boundaries.
  • Looking after our service partners.
  • Being a humble bunch.

The benefits of working with QASSS

With are CTSI approved with over 10 years’ experience in the home improvement and renewable energy industries, we are sector specialists offering a combination of in-depth technical expertise, speed and quality. We provide industry-leading and cost-effective business solutions to those working in and with the sector, including complaint management, alternative dispute resolution and remedial and claims management.


In-depth sector expertise


Save money, in-house resource and time


Industry leading speed of service


Full end to end protection


Advanced, interactive technology


Great customer outcomes achieved

For bespoke business solutions to help save you time and money, contact us today

What we’re about

  • We never settle but we get things done and get them done well.
  • We believe in giving things a go and we’re not afraid to fail.
  • We do specialise but we don’t know everything, so we leverage collective genius.
  • We dare to be different, but not for the sake of it.
  • We’ve only scratched the surface of what we want to achieve.
  • We’re bold and we’ll recommend things even if it means less money in our pockets.
business solutions by QASSS

Strategic Advisory Council

The QASSS Strategic Advisory Council comprises our Managing Director, Commercial Director, Marketing Director and external industry figures who provide additional expertise and knowledge across a diverse range of subjects. Our Advisory Council members use their knowledge, understanding and strategic thinking to constantly monitor developments and market issues.

We are currently reviewing the composition of our Strategic Advisory Council, so if you are interested in joining and want to be part of transforming an industry, we would like to hear from you. Contact Scott Robinson, Commercial Director via email: [email protected]

A Trusted Partner

QASSS protects consumers and mitigates risks across the home improvement, renewables and building repair sector. Building on our heritage as a leading consumer protection organisation in the home improvement sector, we are CTSI approved and provide industry-leading expertise and continually work to improve services and standards across the sector.

Contact us to see how we can help your business.