QASSS has welcomed the recognition that BEIS Secretary of State Alok Sharma MP has given to the construction industry during this difficult time. Mr. Sharma has “[paid] tribute to all those who are working tirelessly within the construction industry. Delivering on large or small construction sites across the country, in builders’ merchants and logistics providers, or producing construction and mineral products”. This letter has been sent alongside the updated Construction Leadership Council Site Working Guidance.

Despite the crisis, QASSS members are still out and about fixing emergency issues in vulnerable consumers’ homes whilst strictly adhering to public health guidelines. We know our members are facing great uncertainty over the future and QASSS is working with other industry leaders to provide guidance and leadership in the home improvement industry. This has included:

  • Regular business updates around issues such as employment, taxation and businesses legal obligations
  • Devising a campaign called ‘safe, healthy and secure homes’ fighting for the right of the home improvement industry to continue to operate safely and legally for emergency repairs or remedial work
  • Supporting vulnerable consumers and key workers
  • Working with charities and advice bodies to help consumers get access to clear and reliable information.

Adrian Simpson, Director of Policy and Regulatory Affairs at QASSS commented, “We are still early days into this pandemic, and we are already seeing catastrophic effects on the industry, members and consumers. QASSS staff are working tirelessly to support our members to try and minimise the effects of the virus on the industry.”

The letter can be viewed at:


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