Business services we offer

QASSS Remedial Works Management

Independent Inspections

Finance Broker Partnerships

Contractor Guarantee Insurance

To find out more about our range of business services to help you save time, money and in-house resource, get in touch today

Key features of our business services

  • Award-winning and expert dispute resolution team
  • Specialist expertise including industry knowledge hub
  • National network with regional control and local delivery
  • Market leading workflow platform
  • 3IP a new industry standard for contractors and installers
  • Fully vetted contractors and installers
  • Evidential video capture technology
  • Energy Performance Validation service (renewables)
  • Technical underwriting support for insurers (renewables)
  • Comprehensive supply chain for claims fulfilment (renewables)
  • Desktop claims management
  • Tiered inspection services
  • Delegated Authority model
  • Only company in the sector providing end-to-end management
  • Services spanning all market verticals and postcodes
  • Full suite of complaint management services
  • Technology led scoping / estimating
  • Robust cost management
  • Access to market insight, granular data and thought leadership
  • Contractor performance management
  • Business Assurance process for onboarding contractors
  • Quality assurance programme
  • Workflow platform access for B2B clients
  • Work guarantee for completed works
  • Contractor guarantee insurance
  • Fixed fees and bespoke pricing
Business services and benefits

To find out how we can help you, please contact us:

A trusted partner

Building on our heritage as a leading consumer protection and membership organisation in the home improvement sector, our dispute resolution process is Chartered Trading Standards Institute (CTSI) approved and have over 10 years’ experience helping businesses and consumers alike. We provide industry-leading expertise and continually work to improve services and standards across the sector.

Contact us to see how we can help your business.