QASSS is pleased to announce that we are a Finalist for the UK Complaint Handling Awards 2020 in 2 categories, ‘Best Complaint Handling’ and ‘Best Complaint Handling Team of the Year – Initiative’.

This is a recognition of the dedication and innovation we’ve demonstrated in complaints handling and dispute resolution over the past year, and a chance to celebrate the teamwork that made it possible.

However, we’re not there quite yet. The second half of scoring occurs on 5th March at Park Plaza Victoria, where we’ll be presenting our initiatives before an expert panel of independent judges. On the same day, we’ll find out how we did at the awards ceremony.

We really appreciate all the support we’ve received in person and on social media. If you’d like to support us there on the day by booking a seat, we can share this inspirational and educational experience together.

With most presentations open to other attendees, the event is a unique opportunity to hear the most current ideas in complaint handling, and networking with other business leaders from a wide range of sectors and industries will help broaden your horizons and increase your awareness of best practice.

Wish us luck!