QA Scheme Support Services (QASSS), who provide bespoke business support for the home improvement industry, has launched its new website to better reflect its services and ethos. Building on its heritage as a leading consumer protection organisation across glazing, building, and renewables, QASSS offers in-depth technical expertise, supporting businesses across the home improvement sector and financial institutions.
The launch of the new website allows for a simpler, faster user experience, enabling businesses to find exactly what they need with the click of a button. QASSS’s new website aims to alleviate the complexity of the home improvement industry for both consumers and installers alike with its information hub, including insights on complaints handling and alternative dispute resolution, remedial works management and partner solutions for those in the industry.
The new website showcases QASSS’s services. Their industry-leading dispute resolution service currently resolves complaints on average in 3.59 days, compared to the industry average of 80 days (according to CTSI ADR Statistics, 2018) and their remedial works management service boasts an average resolution time of 28 days.
Ciarán Harkin, Managing Director at QASSS, commented, “We are pleased to unveil our new website to reflect our range of services, providing unique solutions to those working in the home improvement industry and financial institutions. We will continue to develop the new site, including the introduction of a knowledge and resource centre to share industry reports, tips, and in-depth guides.”