Register a Complaint or Dispute

We handle complaints and disputes for certain clients and we also handle disputes for the following consumer protection schemes: glazing (DGCOS), renewables (HIES) and home improvements (HICS).

If you would like to register a complaint or dispute against a business, please complete the form below.

Alternatively, you can call us on 0330 335 3354 or email us at info@qasss.co.uk.

Type of Complaint*

Your Details:

First Name*

Last Name*

Phone Number*

Email*

Correspondence address*

City

County

Postcode

Installation Details:

Contract Sign Date*

Contract Value £*

Nature of work (eg. windows, kitchen, solar PV, stairlifts)**

Installer Name*

Installation address (if different to correspondence address):

City

County

Postcode

Complaint Details:

Please provide a brief description of your complaint: *

Supporting Evidence

Please attach any supporting evidence for your complaint (eg. contract, images, copies of correspondence with the installer)

Form Submission

We may need to share your details with various trade/Government bodies, e.g. Trading Standards, Financial Conduct Authority. Your details will NOT be used for marketing purposes. Please check below to confirm acceptance *

If you would like to receive carefully selected information from QASSS, please check below *