What is Remedial Works Management?

QASSS Remedial Works Management is a service used to correct, or improve, a home improvement project that has gone wrong or been left unfinished.

How long does the process take?

QASSS has an average resolution time of 28 days (from receipt of complaint and consumer contract through to organising an inspection and full completion of works).

To find out how we can help you, please contact us:

What are the Benefits of using our Remedial Works Management Services?

28 days average resolution time from receipt of complaint and consumer contact through to organising an inspection and full completion of works.

In-depth technical expertise and project management across the home improvement sector.

Experienced in handling complex section 56 and 75 Consumer Credit Act complaints.

We manage consumer complaints in a fast and efficient way, from the initial inspection to completion of the required remedial action/works, reducing time, cost and resource requirements.

A trusted partner

Building on our heritage as a leading consumer protection and membership organisation in the home improvement sector, our dispute resolution process is Chartered Trading Standards Institute (CTSI) approved and we have over 10 years’ experience helping businesses and consumers alike. We provide industry-leading expertise and continually work to improve services and standards across the sector.

Contact us to see how we can help your business.