As the Managing Director for QASSS Ltd, Ciarán is responsible for the overall leadership and direction of the business, in offering consumer-focused, business support services to home improvement companies and organisations.
Ciarán matches good manufacturers with good retailers and helps bring those products and services to consumers, whilst wrapping it all in insurance, just in case things do go wrong. His role is also to help home improvement companies evolve to ensure they remain compliant and competitive, in a fast-changing business world.
Ciarán thinks that QASSS is a fantastic company due to its strong customer-focused culture, who enjoys using new innovative ways of working, whilst also being happy to simply pick up the phone and talk to people. QASSS offer industry-leading dispute resolution services which is a massive achievement for a sector with the third highest volume of UK consumer complaints. QASSS pride’s itself in knowing what challenges both consumers and companies face in the home improvement sector.
Away from work, Ciarán is a keen mountaineer and runner. He is currently working his way through the World’s Seven Summits, whilst also now training for his first Ironman triathlon. Ciarán has also recently got married and is a proud husband to Hayley and a proud stepdad to Isabella.