Tracy is very proud to be part of the QASSS ADR team, of which she is responsible for mediating complaints for consumers and installers.
The aim being to always have a successful result in mind. Tracy’s passion for mediating shines through with a friendly, positive and helpful approach in obtaining the right results. Key interests of hers are dealing with the more complex cases whilst still learning to growth within her current role. At work, Tracy values the fact that she works with such genuine people who will go to any lengths to help consumers and provide advice to fellow colleagues.
Outside of work, Tracy is committed to her wonderful family and friends. Having studied Personal Centred counselling this is a big passion of hers and something in which she really enjoys. Tracy thoroughly enjoys sports (mainly swimming), reading and walking.