insulation scam

The elderly and vulnerable are being targeted by rogue loft insulation firms who are scaring people into paying thousands of pounds (in some cases, up to nearly £10,000) to remove recently installed spray foam insulation.

The rogue firms are cold calling residents claiming that their loft insulation was causing moisture problems, emitting pathogens and even claiming that the insulation would increase their chances of contracting COVID-10!

Some of the scammers are falsely claiming that they are working with local councils and that the work could be covered under the Green Homes Grant Scheme which has recently been scrapped by the Government.

In East Sussex, one elderly lady was called by a recently set up company who offered her a free assessment claiming that her recently installed insulation could devalue her home. They said that the insulation was eroding her roof timbers and quoted nearly £10,000 to remove it for her and used pressure selling to try and persuade her to sign up there an then for a discounted deal at £7,000.

Local authorities across the UK have issued urgent warnings to residents. Anyone concerned about the activity of a cold caller is urged to contact the Citizens Advice Helpline on 0808 223 1133 or call Action Fraud UK on 0300 123 2030.